Dynamics 365 Customer Service
Microsoft Dynamics 365 Customer Service provides help desk ticketing and customer self-service capabilities. TekStack provides additional capabilities that service companies need.
What’s included with Dynamics 365 Customer Service Bundle?
Includes 10 users of Dynamics 365 Customer Service Professional plus TekStack’s Help Desk module.
- Includes up to 10 users of D365 Professional
- Out-of-the-box Knowledge Base and Self-Service Portal
- Track time and resource cost against tickets
- DevOps integration to create DevOps work items
Contact us to learn more about our onboarding packages.
Extend your capabilities
Add modules to TekStack’s Revenue Bundle to create the perfect integrated Revenue Operations platform.
Advanced Marketing Automation
Fully automate your marketing with advanced campaign automation, event management and engagement scoring.
Delivery
Give your customers the best onboarding experience. Track project progression and profitability.
Okay, here’s the fine print
Currency
Pricing in US Dollars. TekStack can provide pricing for CAD, GBP, EUR, and AUD.
Pricing Terms
Pricing based on annual term paid in advance. Monthly pricing is available through our business partner Capchase on an annual term. Just add 10%. Payment by ACH, Wire, or Credit Card. For Credit Card, add 4% processing fee.
User discounts
Each package starts with 10 users. You can add additional users. We have two user types. Full Users are $50/user/month. This gives you access to every function. We also have Time Entry users at $20/user/month. These users are limited to time entry and accessing assigned project tasks. For customers that need more than 100 users, TekStack can provide a discounted user price.
Microsoft Licensing
TekStack uses Microsoft components like Power Apps, Power BI, and in the case of our Help Desk module, we also use Dynamics 365 Customer Service. Customers will require at least a Power Apps license to operate TekStack. We can advise your various ordering and SKU options.
