A better alternative to Oracle OpenAir for B2B tech companies
Built on Microsoft. PSA, CRM, billing and AI in one subscription. No SI required. No surprise fees.
The OpenAir Question
OpenAir is a PSA tool. TekStack is your whole business platform.
Oracle OpenAir (now SuiteProjects Pro) is a capable standalone PSA. But for B2B tech companies and MSPs, it only solves part of the problem. You'll still need a separate CRM, billing system, help desk, and reporting platform — plus an SI to connect them. TekStack ships all of it, built on Microsoft, in one subscription.
Everything Your Tech Company Needs
One platform. Every module. Built for your vertical.
TekStack replaces up to 7 disconnected systems with a single platform built natively on Microsoft 365. Every module is included: CRM, PSA, Help Desk, Billing, Reporting, and Agentic AI. Every department works from the same source of truth.
- Project scheduling and Gantt charts
- Resource management and utilization tracking
- Agile, waterfall, or hybrid methodologies
- Smart time entry from Teams
- Project profitability and gross margin tracking
- RAID log and scope change management
- Pipeline and forecasting
- CPQ and one-click quoting
- Outbound sequencing from Outlook
- Conversational intelligence
- Optional marketing automation
- Subscription and renewal management
- T&M and milestone billing
- Business Central and QuickBooks integration
- ARR / MRR / NRR tracking
- Automated invoice generation
- Multi-channel intake (portal, email, chat, phone)
- SLA and entitlement management
- Customer self-service portal
- Time tracking against cases
- Customer profitability measurement
- Sales pipeline and forecast dashboards
- Resource utilization and capacity planning
- ARR, MRR, retention and churn metrics
- Project profitability and margin tracking
- Support volume, SLA, and customer health
- Deal desk automation
- Renewal processing workflows
- Approval chains and notifications
- Cross-module data synchronization
- Custom triggers via REST and Graph API
How Does TekStack Compare?
TekStack vs Oracle OpenAir
TekStack is ready to go without customization. Built for B2B tech companies on Microsoft Cloud.
| Capability | TekStack | Oracle OpenAir |
|---|---|---|
| Platform | ||
| Built on Microsoft Cloud (Dataverse) | ✓ Included | ✗ Not included |
| Native Microsoft 365 integration | ✓ Included | ✗ Not included |
| Copilot Studio / MCP Server (GA) | ✓ Included | ✗ Not included |
| Implementation included | ✓ Included / $0 additional | ✗ Not included / SI partner required, 2 to 6 months typical |
| Unlimited application support included | ✓ Included | ✗ Not included |
| Professional Services Automation | ||
| Project management & Gantt charts | ✓ Included | ✓ Included |
| Resource scheduling & utilization tracking | ✓ Included | ✓ Included |
| Time & expense tracking | ✓ Included | ✓ Included |
| Project RAID log & scope change tracking | ✓ Included | ✗ Not included |
| Gross margin tracking per project | ✓ Included | ✓ Included |
| Managed services project type | ✓ Included | ✗ Not included |
| Time entry via Microsoft Teams | ✓ Included | ✗ Not included |
| Customer self-service project portal | ✓ Included | ✗ Not included |
| Project templates | ✓ Included | ✓ Included |
| Skills-based resource allocation | ✓ Included | ✓ Included |
| CRM & Sales | ||
| Built-in CRM (Customer 360) | ✓ Included | ✗ Not included |
| Outbound sequencing from Outlook | ✓ Included | ✗ Not included |
| Marketing automation | ✓ Included (Enterprise Edition) | ✗ Not included |
| Help desk with SLAs & entitlements | ✓ Included | ✗ Not included |
| Billing & Revenue | ||
| Invoice T&M and fixed-price projects | ✓ Included | ✓ Included |
| Subscription & renewal management (ARR) | ✓ Included | ✗ Not included |
| Revenue recognition tracking | ✓ Included | ✓ Included |
| Business Central integration (pre-built) | ✓ Included | ✗ Not included / custom integration required |
| QuickBooks Online integration (pre-built) | ✓ Included | ✗ Not included / custom integration required |
| Reporting & AI | ||
| 100+ pre-built Power BI dashboards | ✓ Included | ✗ Not included |
| 300+ pre-built Power Automate flows | ✓ Included | ✗ Not included |
| Teams-embedded AI agents | ✓ Included | ✗ Not included |
| OOTB project status reports | ✓ Included | ✗ Not included |
| Multi-currency / global billing | ~ Via Business Central | ✓ Included |
* OpenAir capability data based on publicly available product documentation and third-party analysis. Actual features may vary by edition and configuration.
Everything Your Tech Company Needs
One platform. Every module. Built for your vertical.
TekStack replaces up to 7 disconnected systems with a single platform built natively on Microsoft 365. Every module is included: CRM, PSA, Help Desk, Billing, Reporting, and Agentic AI. Every department works from the same source of truth.
- Project scheduling and Gantt charts
- Resource management and utilization tracking
- Agile, waterfall, or hybrid methodologies
- Smart time entry from Teams
- Project profitability and gross margin tracking
- RAID log and scope change management
- Pipeline and forecasting
- CPQ and one-click quoting
- Outbound sequencing from Outlook
- Conversational intelligence
- Optional marketing automation
- Subscription and renewal management
- T&M and milestone billing
- Business Central and QuickBooks integration
- ARR / MRR / NRR tracking
- Automated invoice generation
- Multi-channel intake (portal, email, chat, phone)
- SLA and entitlement management
- Customer self-service portal
- Time tracking against cases
- Customer profitability measurement
- Sales pipeline and forecast dashboards
- Resource utilization and capacity planning
- ARR, MRR, retention and churn metrics
- Project profitability and margin tracking
- Support volume, SLA, and customer health
- Deal desk automation
- Renewal processing workflows
- Approval chains and notifications
- Cross-module data synchronization
- Custom triggers via REST and Graph API
Agentic AI: Built In, Not Bolted On
The AI-ready platform Oracle OpenAir can never be
TekStack is built on Microsoft Dataverse with a GA MCP Server, Copilot Studio agents, and Azure AI Foundry integration. OpenAir is an Oracle product — it is not part of the Microsoft ecosystem and does not offer native AI automation inside Teams. This is not a future roadmap item. It is GA today.
Microsoft Native
Your team already lives in Microsoft. TekStack lives there too.
TekStack deploys directly into your Microsoft tenant. Your data stays under your governance, your team works in tools they already know, and you inherit enterprise-grade security from day one.
Built for Your Industry
Purpose-built for B2B tech companies, not a generic PSA
TekStack has spent 50,000+ hours building processes, reports, and features specifically for B2B technology companies. Here is why companies in your vertical choose TekStack over enterprise PSA platforms built for global consulting firms.
Included in Every Subscription
Meet Max: Your Revenue Maximizer
We don't just hand you software. We run it with you. Max is a blend of AI agents and human experts included in every TekStack subscription. No separate retainer required.
Campaign monitoring, lead quality validation, spend analysis, data-backed decisions.
Buying signal alerts, forecast honesty checks, at-risk renewal identification.
Utilization tracking, margin-by-project analysis, billing accuracy monitoring.
T&M completeness checks, renewal contract monitoring, subscription accuracy.
Transparent Pricing
Everything included. Nothing hidden.
No SI fees. No support tiers. No managed services retainer on top. One subscription covers the software, the implementation, and the ongoing partnership.
- CRM or PSA (one module)
- Implementation + data migration
- Unlimited application support
- Max: 1 practice area
- Outlook and Teams integration
- Power BI + AI features + MCP Server
- CRM, CPQ, PSA, Help Desk, Billing
- Implementation + data migration
- Unlimited application support
- Max: 1 practice area
- Power BI + AI agents + MCP Server
- 300+ Power Automate flows
- Everything in Business Edition
- Marketing automation included
- Max: 2 practice areas
- 10 hrs/month customization
- Unlimited staging environments
- Full Agentic AI capabilities
Pricing in USD · Annual term · CAD, EUR, GBP, AUD available
Open by Design
Your data. Your tenant. Your control.
All data lives in Dataverse inside your Microsoft environment, governed by Microsoft Entra with six layers of access control. No vendor-owned silo. No black boxes. No data leaving your tenant.
🔒 1,000+ Standard Dataverse Tables
Fully open data model that scales with every module you deploy. No hidden data stores.
🌐 3,000+ API Endpoints
Unlimited OData API access. No per-call charges. No rate limits, ever. Full REST + Graph API.
🗄️ Direct SQL via Azure Synapse Link
Full access to your data in your Microsoft tenant. Export, analyze, and integrate however you need.
🔧 Unlimited Customization
Built on Power Apps: Model-driven, Canvas, and Generative pages. Your IT team already knows the platform.
FAQ
Common questions about switching from OpenAir
Is Oracle OpenAir the same as NetSuite SuiteProjects Pro?
Yes. Oracle rebranded OpenAir to NetSuite SuiteProjects Pro in February 2025. The product capabilities are the same. Most customers and vendors still refer to it as OpenAir, and both names appear in Oracle's own marketing materials.
Does TekStack replace OpenAir completely?
For B2B tech companies and MSPs, yes. TekStack covers everything OpenAir does for project management, resource scheduling, time tracking, and billing, and adds CRM, help desk, subscription management, and Power BI reporting in the same platform.
We already use NetSuite for accounting. Can TekStack work with it?
TekStack has pre-built integrations for Microsoft Business Central and QuickBooks Online. A NetSuite integration is possible via REST API. If your team runs entirely on the NetSuite stack, that is worth discussing with us before making a decision.
How long does it take to get live on TekStack?
Most customers are live in 4 to 8 weeks. Implementation and data migration are included in every subscription, so there is no separate SI engagement to scope or budget for.
What happens to our existing project and resource data?
Your data migrates as part of the implementation. TekStack's onboarding team handles the migration from your existing PSA, CRM, or spreadsheets. You do not start from scratch.
Do we need to be on Microsoft 365 already?
It helps but it is not a hard requirement to get started. TekStack is built on Microsoft Dataverse and works best when your team is using Outlook, Teams, and SharePoint. Most B2B tech companies are already there.
How is TekStack priced compared to OpenAir?
OpenAir's list pricing starts at $399 per month base plus $49 per user, before factoring in the SI implementation cost, which typically runs $50,000 to several hundred thousand dollars. TekStack starts at $2,595 per month all-in, including implementation, unlimited support, and managed services.
What is Max?
Max is TekStack's managed service, included in every subscription. It combines AI agents and human experts who work alongside your team to monitor your data, flag revenue leaks, and handle ongoing optimization across sales, PSA, and finance. There is no separate retainer.
See why B2B tech companies choose TekStack over Oracle OpenAir
No generic slideshow. We'll walk through TekStack's unified platform with your specific use case in mind — from project delivery to invoicing, CRM to help desk, all in one place.
