Service Operations
For companies that want more sophistication in their service delivery teams. Think of this managed service as an integral part of your PMO.
What’s included with this Managed Service?
Everything you need to get the most from your professional services team
- Setup project templates
- Setup pricing and costing for roles and resources
- Monitor projects
- Monitor time entry
- Capture team availability
- Track backlog and work available for assignment
- Monitor outstanding billing milestones available to invoice
- Monitor monthly time based invoicing
- Manage help desk case assignment, case closure, and SLA issues
- Provide monthly performance insights
This managed service requires TekStack modules
For this managed service we require TekStack Sales and Marketing Automation modules. Unfortunately we can’t provide this service for customers using alternative platforms.
TekStack Delivery
Your Professional Services Automation platform that includes projects, resources, and time entry.
Revenue Module
Generate services invoices from fixed price billing milestones or time entry.
Okay, here’s the fine print
Currency
Pricing in US Dollars. TekStack can provide pricing for CAD, GBP, EUR, and AUD.
Pricing Terms
Pricing based on annual term paid in advance. Monthly pricing is available through our business partner Capchase on an annual term. Just add 10%. Payment by ACH, Wire, or Credit Card. For Credit Card, add 4% processing fee.
Managed Services require TekStack Software
Our Managed Services offerings are designed to complement TekStack’s software platform. Unfortunately these services are only available to TekStack software customers.
Waive Implementation Fees
For customers that contract TekStack managed services, TekStack will waive one-time implementation fees of up to $5,000.
